Mount Rushmore
November 3, 2020

Call center to bring up to 150 jobs to Rapid City

Call center to bring up to 150 jobs to Rapid City

Rapid City, SD - SatCom Marketing is leasing 8,000 square feet of space in the Vast building in Rapid City, and is set to open a call center here that will create from 100 to 150 new jobs, according to Elevate Rapid City and the Minneapolis-based company.

“We executed our search for a new call center location at a very difficult time,” Bob Bedford, COO of SatCom Marketing, said in a new release. “Between COVID-19 and the rioting occurring around the country, we needed to find a location where these issues were minimized and had a stable business climate and workforce. South Dakota and Rapid City are just what we were looking for. Well-educated, hard-working people, reasonable taxes, a low cost of living and a business climate that appreciates the jobs we bring to the area. We feel like Rapid City is the perfect location for us.” 

Elevate Rapid City worked with SatCom Marketing for about two months to help the company find its 8,000 square feet of space in the Vast building at 809 Deadwood Avenue.

“We are excited to welcome SatCom Marketing to the community and the timing couldn’t be better,” Elevate President and CEO Tom Johnson said. “They are bringing jobs to the area as we work to recover from the effects of COVID-19. These are the kind of jobs that will help our entry-level workforce earn higher wages. The company pays above average wages for their industry and above average wages for hundreds of workers in the area who are still struggling because of the lingering pandemic. Our mission is not just tech jobs. We are here to Elevate the region for all, including our emerging workforce.”

Elevate Rapid City also leveraged the EPIC program to provide market research for SatCom.  

“The team at Elevate has been a great resource for us throughout the process,” Bedford said. “They were much more than just a source of information, they were a true partner that worked hard to make sure our new location would meet our needs at SatCom Marketing as well as the needs of the people of Rapid City.”

SatCom Marketing’s entry-level positions will start at $13 an hour plus earned commission to average $14 to $18 per hour, plus benefits.

Johnson said the recruitment of Satcom shows that Elevate Rapid City is working to broaden the employment base in the community.

“We can’t just focus on those graduates that are coming out of the South Dakota Mines,” he said. “We have to focus sometimes on the least among us — those who are in the workforce who may not have a degree that are, again, struggling to find housing, maybe making minimum wage. These are the kind of jobs that will help lift them out of those restraints.”

Excerpts from Rapid City Journal